I finally received a review of my site from PEEK ( see my May 14th blog post ) and I have to say, it was a great experience. They sent me a video of the reviewer going through my site page by page and giving a critique. By doing this, I was able to see how the average viewer navigates his or her way through the site. I was able to make some changes there.
The big change. The reviewer came to the contact page and asked why I did not provide a form to relay a message. Wow. I did some research and found the form on many sites that I had visited. So the change was made and my site has stepped up a notch without me spending a dime.
Check out my contact page to see the difference!